In 2009-2010 the working group on Quality and Access to Justice continued the work done in 2008-2009 on Quality and Acces to Justice but in a broad sense, thus including other aspects such as procedural, geographical, financial and physical access.

The Report 2009-2010 describes the specific hindrances to access to justice and their impact on justice. It focuses on the actual situation, the concrete initiatives that have been undertaken, the objectives and impact of such initiatives and the problems which have been faced or which lay ahead. The Report thus describes how the specific hindrances have been or sought to be remedied by the court administrations/councils for justice, taking into consideration also the organisational and financial implication. It also describes actions taken by the court systems, the governments, parliaments and opinion bodies, whether or not upon initiative by the court administrations/councils for justice.

The Register (updated in 2011) contains examples of hindrances to access to justice arranged according to type. One may take up several issues within the scope of "access to justice".

For the Register the Working Group has selected the following 9 topics each subdivided into a number of issues:

· Financial Hindrances

· Geographical Hindrances

· Physical hindrances

· Technological Hindrances

· Psychological Hindrances

· Hindrances to Personal Appearance

· Social Hindrances

· Time Hindrances

· Hindrances to Enforcement

· Treatment of Victims to Crime